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Info from 2020 not carrying over/populating in TT 2021 (desktop edition)

My information from last year when I used TT h&b does not seem to be uploading/carrying over/populating into TT h&b 2021.  What a huge PITA.  That is one of the best options parts of using TT year after year after year...not to mention it carries over all my depreciation and equipment.  HELP!

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Info from 2020 not carrying over/populating in TT 2021 (desktop edition)

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