In portion 6 why is erroing out for needing to put in bank information? I haven't even selected where I was put the money . Does everyone enter their banking information

[gracesud]

And then go to get the advance that I pre qualified for from credit karma and it says we are 2 different people but all information is completely put and yes I already had a spend account

[CatinaT1]

Were you able to get the first part of your question resolved?

For the second issue, you need to link your accounts.

Linking Credit Karma with TurboTax Account