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Level 2
December 24, 2022
Question

Ihave received my card itsnotworking

  • December 24, 2022
  • 2 replies
  • 23 views

You guys should be sued what is this some kind of joke it's December 23rd and I don't have any money to buy my kids presents because you guys won't let me use my card or you send me my card but but I can't use it what kind of **bleep** is that it's going to be Christmas you **bleep** I thought I was going to have a Christmas for my kids but obviously I'm not thanks to TurboTax I'm posting

 

    2 replies

    DoninGA
    Level 15
    Level 15
    December 24, 2022

    What card are you referring to? 

    TurboTax does not provide any type of credit or debit card but does use other providers who actually issue their own card.

    Level 15
    December 24, 2022

    The card will not have funds on it until the IRS issues your refund.   Have you checked the IRS site to see what it says about your refund?

     

     

    Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

     

    You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

    https://www.irs.gov/refunds

    To track your state refund:    

    https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

     

    https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

    If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

    https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

    https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

    https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

     

     

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**