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If you prepared the 2014 and 2015 returns online and can't find them in your current account, then you
likely have multiple accounts (User IDs) without realizing it. This is one of the more common questions in
the forum.
You can have up to 5 accounts that use the same
email address for notification purposes. A User ID may be an email
address, but it doesn't have to be. It might be only part of an email
address, or it can be anything at all.
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