She has previously filed with turbo tax but when we paid for deluxe her tax timeline only shows joined turbo tax. Either help us access her returns or refund my payment. Incredibly frustrating using this software.
Enter the email (phone number, etc) used to receive information about the prior year return
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Note: If you're sure TurboTax Online was used last year, but you're not getting the information you're looking for by email or don't see your return on your Tax Timeline, please contact support by phone.