If you didn’t receive email about flex advance does that mean you are not eligible?

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If you didn’t receive email about flex advance does that mean you are not eligible?

Go to this website for the TurboTax Flex Loan - https://turbotax.intuit.com/personal-loan/

TurboTax support FAQ for the Flex Advance Loan - https://ttlc.intuit.com/turbotax-support/en-us/help-article/loans/whats-turbotax-flex-advance/L2Xg6I...

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