If my order detail have "thanks for payment message," does that mean my tax refund was direct deposit?

[Leigha1022]

Mine just changed to completed and wmr says still being processed I was wondering the same thing!? What does this mean?!? 

[SForrestLO]

@Leigha1022

Turbo Tax will not have a status on your refund. If the IRS website says processing, this means they are working on it.

Please use this link to track your refund from the IRS

Tax Season Refund Frequently Asked Questions

[yanna3310]

Let’s file a mass complaint so they can release our money it makes no sense we’re all being given the run around answers and nobody Is trying to resolve the problem. 

[LindseyLO]

TurboTax does not issue your refund. If your return has taken more than 21 days please click here for more guidance as well as help with contacting the IRS.

[tcosta890]

How long after turbo tax thanks us for our payment and changes to payment complete will we get our refund?  We had fees taken from our refund transfer. It just changed to this a few hours ago because this morning it wasn't like that and sbtpg so far hasn't updated to anything yet. But also I'm thinking maybe it won't if they changed the amount of our return due to the new tax laws. 

[SForrestLO]

@tcosta890

That depends on the IRS. It can take anywhere from a few days to 3 weeks to update and show the status. The 21 days is just an estimated time frame. The IRS began processing returns on 2/12, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated.

Since Turbo Tax will not have the status of your refund, continue checking the Where’s My Federal Refund tool for updates. Updates are made daily, usually overnight. 

What does pending mean?

Please use this link to track your refund from the IRS

Tax Season Refund Frequently Asked Questions

[Tcamp713]

Have you received your refund yet?

[natashamorgan12]

I think that's true cause mines say pending for a month and just now went to complete so yes the refund must've been approved.

[Crowedaddyof8]

I filed on Feb 20th and Monday it states my payment was completeled never said that till then I hope it was because it was my taxes that was received but not showing up so far anybody go through this and got there taxes soon after

[Cynthiad66]

Yes.  We have received the same type of information from several customers.  FYI, IRS has been experiencing delays in processing refunds and tax returns in general.  Because of issuing stimulus payments and dealing with all of the tax changes due to the CARES Act.  Thank you for your patience and hopefully you will receive your refund soon.

[SweetieJean]

See:

At least 8 million tax returns are in limbo at the IRS because of the pandemic, delaying refunds (ms...

[Crowedaddyof8]

So turbo has received my taxes then correct 

[SweetieJean]

Payment Complete refers to your TT fees.

TT does not receive your tax refund.  If you selected Pay with Refund, it goes directly from the IRS to a third party bank to have the TT fees deducted before the balance is forwarded to you via direct deposit.  This can add a day or so.  However, when you signed up for Pay with Refund, you also agreed to let TT takes its fees if your refund was delayed beyond a certain point, so that may be what happened. But TT notifies you first.

Check the IRS website to see if your refund has actually been issued.

[Crowedaddyof8]

I have nothing is showing but my fees are paid and I did choose to take out of refund

[Tboggarty]

Does that mean I should see my refund in my account by Monday?