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If i fill out taxes in Feb. and ask for it be mail to my address but haven't receive it what should i do?

 
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CassandraLO
Intuit Alumni

If i fill out taxes in Feb. and ask for it be mail to my address but haven't receive it what should i do?

Even though the IRS issues 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process.

For some taxpayers, PATH Act requirements and other identity-protection safeguards implemented by the IRS may account for longer wait times. (Earned Income Tax Credit (EIC) and/or Additional Child Tax Credit)

Other things that can delay your refund include but are not limited to:

  • Liens, back taxes, or refund offsets;
  • Errors, inconsistencies, or missing information;
  • Identity fraud;
  • Form 8379, Injured Spouse Allocation, which can take 11-14 weeks to process.

For the most up to date information on your refund, you can track your federal refund here:  Where's My Refund?  which provides your current status.  You may also download the  IRS2Go app  to check your Federal refund status. Once the IRS shows your refund check has been sent it can take approximately 3-5 days to arrive.

If you are concerned you can contact the IRS at: 1-800-829-1040   hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

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