If I did not use Turbo Tax last year, and based on the ads on TV, why am I not able to see the option to file my return for free?

I saw the ads on TV that I can get my return completed for free, if I did not use Turbo Tax last year, however, I am not seeing that option anywhere. Please help!

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I need my worksheets from last year's return. The only option I see for 2023 is to download the return, but it doesn't include the worksheets. Any ideas?

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If I did not use Turbo Tax last year, and based on the ads on TV, why am I not able to see the option to file my return for free?

If I did not use Turbo Tax last year, and based on the ads on TV, why am I not able to see the option to file my return for free?

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If I did not use Turbo Tax last year, and based on the ads on TV, why am I not able to see the option to file my return for free?

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If I did not use Turbo Tax last year, and based on the ads on TV, why am I not able to see the option to file my return for free?

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