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EITC is part of your return calculations, it is not separate. Look at your return and see if there is an amount on line 27.
Also, your job would not know if you qualify. It depends on your total income, filing status, etc.
EITC is not a separate tax refund. If you were eligible for EITC on the 2023 tax return you filed it would have been included automatically by the TurboTax program on your tax return and would be in the federal tax refund.
Look on your federal tax return, Form 1040 Line 27. If there is an amount entered that is your EITC.
https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant
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