If 90days has passed and the status for an e-filed fed return has not been updated, individual hasn’t been able to get through to an IRS rep. Any help?

[elenaminter1]

Head of household, state was processed successfully, no extras just 2 dependents. Submitted for EIC

[DoninGA]

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

Or you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

[fanfare]

IRS has changed the prompts.

New procedure --
While robot is giving you options, say "I need to speak to an agent"
When it asks for your reason,
Say "Account Management".

Use the call-me-back-when-agent-is-free option.

@elenaminter1