idverify in irs website for tax refund, received 5071C letter for verification

[Cynthiad66]

The 5071C, Potential Identity Theft During Original Processing with Online Option, letter is mailed to taxpayers to notify them that the Internal Revenue Service (IRS) received an income tax return using your name, Social Security number (SSN) or individual taxpayer identification number (ITIN).

[T48hmann]

Can turbo tax do it for me?

[Critter-3]

NO...  the DIY program cannot do anything for you nor can any of the Intuit employees as that is not legal. 

[djflores4466]

my tax returns were accepted 2 months ago, i was sent a letter to id myself but the irs registration does not want to accept my SS# or my Birthdate , therefore I cant get past the registration part. WAITD?

[ccc84]

WE are in same loop-d-loop, except...

IRS accepted and refunded to us {what was leftover,  for 2019},

AFTER PAYING THEMSELVES 1ST of course!!! 🙄

NOW  are  saying can't verify husbands identity!

SO... they are"Holding our 2020 refund" until when?? Hmmm🤔 probably until after we die!

SO...  to sum it up, screwed out of our 3 yrs of tax refunds AND our Stimulus $$$ too! can 

Can anyone help???

[xmasbaby0]

@ccc84 No one can help you with identity verification.   You have to follow the instructions given to you by the IRS to verify your identity in order to get your refund.

I HAVE TO VERIFY MY IDENTITY

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

[ccc84]

Thank you. 

[ccc84]

Thank you for the links and help. I have gone over all the info online. I believe I wasn't clear before. Unfortunately, we do NOT have what is required, such as mortgage, credit cards nor school loans. We have NO outstanding debt for them to verify us. Offices don't answer and ALL phone contacts attempted were " huge volume of calls, call back" recordings. It has been absolutely EXASPERATING!

I/we truly appreciate your help.

[Christinagladin]

I Had Finally Gotten A Letter & Its Still Not Letting Me Verify My Identity,, The Sight Kicks Me Off.. & I Keep Trying The Phone Numbers & Nothing..You Cant Get Through To Anyone

[trudiehoffmann]

How do I show the what ID .Me

Has