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Level 2
November 24, 2020
Question

ICO Rejects

  • November 24, 2020
  • 1 reply
  • 10 views

I received a reject letter and fixed it immediately. The issue is I couldn't fax it because the line was always busy so I made sure I followed their directions and mailed it. Have heard nothing in 5 months. I tried calling local IRS office and nobody is answering phones. Please help or give guidance if possible. Thanks in advance.

    1 reply

    DoninGA
    Level 15
    Level 15
    November 24, 2020

    Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
    When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
    So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
    Then press 1 for "form, tax history, or payment".
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."
    - When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
    - After it asks twice, you will get another menu.

    Press 2 for personal or individual tax questions.
    Then press 4 for all other inquiries
    It should then transfer you to an agent.

    bd5993Author
    Level 2
    November 24, 2020

    I will try this and thanks again.