Good luck with that. You don't have to pay until you file or print so they don't usually give refunds.
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You can request a refund by filling out an online Intuit refund request. Read the information on the page about TurboTax Online or Mobile. Those fees are generally nonrefundable, though TurboTax does say: "[I]f you still believe you qualify for a refund, you can use the form.