Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
joseph_wolfe1229
New Member

I was told by turbo tax that I was aprovedy for a refund advance.. but I got a message from Green Dot bank that says although you didn't get a refund advance..

 
7 Replies
AkinaLO
Employee TurboTax Specialist

I was told by turbo tax that I was aprovedy for a refund advance.. but I got a message from Green Dot bank that says although you didn't get a refund advance..

If you were not approved, the email will include information about why you were not eligible for a Refund Advance. 

Please refer to the following help article for more information.  

About the Refund Advance application process - Community 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
precious00308
Level 3

I was told by turbo tax that I was aprovedy for a refund advance.. but I got a message from Green Dot bank that says although you didn't get a refund advance..

I also have recieved an email but feom green dot.. it says nothing else regarding y i was denied..

KatrinaLO
Employee TurboTax Specialist

I was told by turbo tax that I was aprovedy for a refund advance.. but I got a message from Green Dot bank that says although you didn't get a refund advance..

Unfortunately, if you were not approved, you did not meet the qualification criteria for the Refund Advance. First Century Bank will send you an email explaining why you weren’t eligible for the Refund Advance. If you didn't pre-qualify for Refund Advance, it may be because you owed money to your state, your refund was not $500 or more, or you have outstanding student loans or current tax liens. 

Please see below for more information:

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
precious00308
Level 3

I was told by turbo tax that I was aprovedy for a refund advance.. but I got a message from Green Dot bank that says although you didn't get a refund advance..

@KatrinaLO  How long till u recieve an email from them?

AkinaLO
Employee TurboTax Specialist

I was told by turbo tax that I was aprovedy for a refund advance.. but I got a message from Green Dot bank that says although you didn't get a refund advance..

You should receive an email within one hour of acceptance by the IRS.

Please refer to the help article below.

About the Refund Advance application process - Community 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
precious00308
Level 3

I was told by turbo tax that I was aprovedy for a refund advance.. but I got a message from Green Dot bank that says although you didn't get a refund advance..

@AkinaLO Yup haven't received anything 

precious00308
Level 3

I was told by turbo tax that I was aprovedy for a refund advance.. but I got a message from Green Dot bank that says although you didn't get a refund advance..

@AkinaLO Yup haven't received anything and its been since yester around 11am.. and its 7:17pm now..

Dynamic AdsDynamic Ads
Privacy Settings
v