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You used the wrong software. The online program is only for a 2019 return--no other year. Using online for 2018 is a big mistake. Did you e-file it? Was it accepted or rejected? Post back to tell us so we know how to help further.
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
The TurboTax online editions are only for tax year 2019. Since you entered 2018 tax data on the filed 2019 tax return you will have to amend the 2019 tax return to make your corrections.
An amended tax return, Form 1040X, can only be printed, signed, dated and mailed by you to the IRS, it cannot be e-filed. The IRS will take up to 4 months to process the amended tax return. Wait until you have received the tax refund or the taxes owed have been paid and processed by the IRS before amending the tax return.
To access your online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Amend (change) return
See this TurvrboTax support FAQ for amending a 2019 tax return - https://ttlc.intuit.com/community/tax-topics/help/how-do-i-amend-a-2019-return-in-turbotax/01/123845...
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To complete a 2018 tax return using TurboTax you will need to purchase, download and install on a personal computer one of the 2018 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/
A 2018 tax return can only be printed and mailed, it cannot be e-filed.
If you used the current online product to prepare your 2018 tax return, you can't do that. The current product is only for preparing a 2019 tax return. You cannot file the return you just prepared. If you need to file a 2019 tax return and have not filed it yet, you may be able to clear and start over to use the same account to prepare your 2019 return. Here is a link to clear and start over: https://ttlc.intuit.com/questions/2586254-using-clear-start-over-in-turbotax-online
To file a 2018 return, you must buy, download and install the 2018 program on your computer. Here is where to buy it: https://turbotax.intuit.com/personal-taxes/past-years-products/
A 2018 return can no longer be efiled. It must be printed and mailed by you. TurboTax does not print and mail it for you. Use the filing instructions that print with the return to know what to include and where to mail it.
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