I was approved for a refund advance but never got an email but i got charged $120 processing so wheres my advance?

Jami83 · ‎February 3, 2020

DonnaLO · ‎February 4, 2020

Here's help reviewing your TurboTax fees:

https://ttlc.intuit.com/replies/4202093

If you chose to pay your TurboTax fees out of your federal refund you will also see a fee for the Refund Processing Service:

https://ttlc.intuit.com/replies/3301372

All questions concerning the TurboTax Prepaid Visa card from Greendot, or your account with them, should be directed to their customer service. Find more information at https://www.greendot.com/contact-us

Getting to know the Turbo® Visa® Debit Card

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I was approved for a refund advance but never got an email but i got charged $120 processing so wheres my advance?