I was accepted on Jan 22 Turbo tax debited my bank account $180.00 for fees which were supposed to taken from my refund but I still have not had any help with refund
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Level 2

I was accepted on Jan 22 Turbo tax debited my bank account $180.00 for fees which were supposed to taken from my refund but I still have not had any help with refund

 
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Level 15

I was accepted on Jan 22 Turbo tax debited my bank account $180.00 for fees which were supposed to taken from my refund but I still have not had any help with refund

So you filed really early if you say your return was accepted on January 22.  Filing early can be a recipe for waiting a long time for your refund, since the returns filed early are sometimes subject to extra scrutiny to prevent fraud and identity theft.

When you chose to have your fees deducted from your federal refund you signed an agreement that says if your refund takes too long, TurboTax can take their fees out of your bank account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

What does it say about your refund on the IRS site?

https://www.irs.gov/refunds


To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2

I was accepted on Jan 22 Turbo tax debited my bank account $180.00 for fees which were supposed to taken from my refund but I still have not had any help with refund

On the irs site it says processing
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