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kl10755
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I've filed my taxes in March and have yet to receive my refunds. This site says my refund has been accepted but the federal tracking site has no record of my filing. Soo?

 
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2 Replies

I've filed my taxes in March and have yet to receive my refunds. This site says my refund has been accepted but the federal tracking site has no record of my filing. Soo?

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-w...

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.

 

Your federal refund amount is on line 20a of your Form 1040

 

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I've filed my taxes in March and have yet to receive my refunds. This site says my refund has been accepted but the federal tracking site has no record of my filing. Soo?

If the 2018 federal tax return was Accepted by the IRS then the status of the federal tax refund will be available on the IRS website.  To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.


You must enter exactly on the IRS tax refund website your Social Security number, Filing Status and the whole dollar amount of the federal tax refund as shown on the federal tax return received by the IRS.

 

Verify what you are entering on the IRS website is exactly what is entered on your federal tax return.

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

If your entered information is verified correct then you will have to contact the IRS and speak to an IRS agent for information concerning the tax refund.

Once a tax return has been Accepted by the IRS, TurboTax receives no further information concerning the tax return or any tax refund.

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

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