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bgoad2
New Member

I try to open my 2021 return stored in my documents on computer to admend return in program and it gives me an error and won't open.

Opened 2021 turbotax program to amend return. File saved to documents on computer won't download. Gives me an error message when trying to open
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4 Replies
MarilynG1
Expert Alumni

I try to open my 2021 return stored in my documents on computer to admend return in program and it gives me an error and won't open.

If you're using TurboTax Desktop, and you have the 2021 program on your computer, when you open it, it will search your computer for a .tax2021 file.

 

Try searching your computer for this file. 

 

Here's more info on Finding Your Tax File. 

 

 

 

 

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bgoad2
New Member

I try to open my 2021 return stored in my documents on computer to admend return in program and it gives me an error and won't open.

Yes. I already found it. it won't open when i try to open it in turbo tax 2021, it gives me an error and won't open.

bgoad2
New Member

I try to open my 2021 return stored in my documents on computer to admend return in program and it gives me an error and won't open.

Also. I am getting Error Code 102345 when trying to open the file with the 2021 program.

KatrinaLO
Expert Alumni

I try to open my 2021 return stored in my documents on computer to admend return in program and it gives me an error and won't open.

You may need to contact customer service directly for assistance. Please see the following information here for more details. 

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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