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melody-snow-asso
New Member

I sent in my tax returns months ago still haven't received a check, what do i do

where is my return
3 Replies
DoninGA
Level 15

I sent in my tax returns months ago still haven't received a check, what do i do

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

rshetty00
New Member

I sent in my tax returns months ago still haven't received a check, what do i do

I Paper filed 2018 Tax in late April 2020. Still No refunds yet.

I made numerous attempts to reach IRS. Initial few months they said they are lagging behind on paper returns due to COVID-19 pandemic. I did not receive my stimulus package either but they don't have any say on that either.

 

Each time agent failed to confirm whether they received Tax Return or not. Reaching IRS agent is becoming impossible now a days and it's driving me nuts as this sounds like a BLACK HOLE!

 

Online refunds did not help. I guess it only checks 2019 Tax return and doesn't check 2018.

 

Please help.

 

Best Regards

 

 

 

DoninGA
Level 15

I sent in my tax returns months ago still haven't received a check, what do i do


@rshetty00 wrote:

I Paper filed 2018 Tax in late April 2020. Still No refunds yet.

I made numerous attempts to reach IRS. Initial few months they said they are lagging behind on paper returns due to COVID-19 pandemic. I did not receive my stimulus package either but they don't have any say on that either.

 

Each time agent failed to confirm whether they received Tax Return or not. Reaching IRS agent is becoming impossible now a days and it's driving me nuts as this sounds like a BLACK HOLE!

 

Online refunds did not help. I guess it only checks 2019 Tax return and doesn't check 2018.

 

Please help.

 

Best Regards

 

 

 


The IRS was not processing any paper tax returns for several months due to the pandemic and limited staffing.  They have only just recently started to process approximately 11 million paper return in the order they were received.

Go to this IRS website for information - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

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