I received the email notification that my State forms were ready to preview/print/file. They are not. Checked back within the hour - still not ready

LY342 · ‎January 23, 2021

MichelleLO · ‎January 23, 2021

Please log completely out of TurboTax, then try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly.
Please see the following TurboTax FAQ's to assist with this:
• How to clear your cache
• How do I delete cookies

You can also track the status of forms availability in this TurboTax FAQ: IRS forms availability table for TurboTax individual (personal) tax products

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

I received the email notification that my State forms were ready to preview/print/file. They are not. Checked back within the hour - still not ready

I received the email notification that my State forms were ready to preview/print/file. They are not. Checked back within the hour - still not ready

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

I received the email notification that my State forms were ready to preview/print/file. They are not. Checked back within the hour - still not ready

Do you have an Intuit account?

I received the email notification that my State forms were ready to preview/print/file. They are not. Checked back within the hour - still not ready

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert