I received PE1, I understand its a third party who deposits funds. My Refund was over $4000 (from the IRS), i received $1600 so far. Will I get the rest in installments?

[dexterd87]

I just want to know if i am going to get the rest of the money owed to me. I understand money was taken for the turbo tax fees. those should not add up to thousands of dollars being taken from my return. It says I should have my money by the 11th on the IRS Website. I used Turbo Tax.

[SweetieJean]

PE1?

[dexterd87]

Tax Products PE1 Deposit

[Texas Roger]

The IRS may have adjusted your refund for some reason. You should receive a notice within a couple of weeks with an explanation and steps you can take.

See this FAQ for some reasons a refund is less than expected: https://ttlc.intuit.com/questions/1894477-why-is-my-federal-refund-less-than-i-expected

[dexterd87]

I went on the IRS Website and I have seen that it has been adjusted, just not buy almost $2000. Sorry can't and will not accept that due to fees and adjustments I've lost $2000. I does not make sense and your cookie cutter generic explanations does not help.
Where is the money?
How are you saying ask the IRS, when the IRS is telling me the amount I am supposed to get????

[dexterd87]

We made changes to your tax return that changed the amount of your refund.
You will receive a notice that explains the changes we made to your tax return. You should receive your notice and the balance of your refund, $4,986.00, by July 11, 2017.

This is Directly From The IRS.........

So what adjustment and fees could cause this much money not being refunded?

[Texas Roger]

It is not July 11th yet. Only the IRS can tell you whether they are sending your refund in installments or not. No one on this site or at TurboTax has any knowledge of your refund. Since you had your fees paid from your federal refund, you can contact the intermediary bank that handles the refund processing service for their status: For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - <a rel="nofollow" target="_blank" href="https://cisc.sbtpg.com/index.aspx">https://cisc.sbtpg.com/index.aspx</a>

Tax Products Group Contact Information - <a rel="nofollow" target="_blank" href="https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information">https://help.sbtpg.com/hc/en...>

24-Hour Automated Support   1-800-717-7228
Live Taxpayer Support        1-877-908-7228

[patmullinix85]

I too have this problem IRS says my refund amount so does Intuit but I  missing alot of money too

[Astro]

I'm going through the same problem to I'm trying to find out why I don't have all the money owed to me I been waiting 4 weeks now I gotta wait a couple more weeks to get a letter about the issue it just doesn't make sense

[KatrinaLO]

You'll get an explanatory letter from the Bureau of the Fiscal Service if your refund is offset. The remainder of your refund will be processed as usual. An offset shouldn't delay it, unless your entire refund was applied to your debt.

There could be a few reason's why your tax refund is lower than expected. Please see the TurboTax FAQ below for more information on refund offsets:

https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301

[myson1217]

How can I contact this Third party to receive the rest of my tax refund.. If this is what Turbo-tax is doing now.  THIS IS DEFINITELY A SCAM AND I WILL REPORT TO BBS.  WHERE'S MY REFUND?!!

[Critter]

Once your return has been accepted (received) by the government, they take over the refund status update duties, since they hold the purse strings. The status in TurboTax will remain as "accepted."

Check the IRS Where's My Refund site for the latest word on your federal tax refund, and your state government's refund lookup service for your state’s status.

Does this IRS "Where's My Refund" tool say your funds have actually been sent?
http://www.irs.gov/Refunds

Were you having the refund direct deposited to your bank account directly ?

If the IRS has actually sent the funds, the IRS FAQ page says to allow "up to 5 days" due to variations in bank processing procedures and times.

If so did you enter the correct routing & account number for an ACH transfer ?  Here is how you can see your deposit information:

Your direct deposit information will be at the bottom of your Form 1040.

To view your 1040 after filing, Sign into TurboTax > Taxes > Tax Timeline > Some other things you can do > Download/print (.pdf). 

Please see the following FAQ article below if you entered in the wrong bank account information.

https://ttlc.intuit.com/questions/1901677

Did you have the TT fees withheld from the federal refund and are getting the refund on the Turbo Tax Debit card?

If so the refund needs to go from the IRS to the third party bank to the card.  This process can take up to 3 business days or more.

Check the IRS :  https://www.irs.gov/Refunds

Check  SBTPG:  by logging into their website at:  https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at:  https://cisc.sbtpg.com/contact.aspx

Check at Turbo Tax Visa :  If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

Did you have the TT fees withheld from the federal refund  and then the balance sent to your bank account or debit card ?

If so the refund needs to go from the IRS to the third party bank to your bank account.  This process can take up to 3 business days or more.

Check the IRS :  https://www.irs.gov/Refunds      

Check  SBTPG:  by logging into their website at:  https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at:  https://cisc.sbtpg.com/contact.aspx

[Dwill9191]

Hey did you ever get all your money

[Dwill9191]

Where is my refund they sent me 15$ mane I supposed to get 4941$ what is going on is this what turbo tax do??? HELP ME PLEASE

[Critter]

Did you check the IRS site ?   Did they send the entire refund ? Did you only get the state refund ?