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4hkrew
New Member

I received an email that my refund was on its way and would be deposited into my account within the next business day. That was a week ago. I have not received my refund

 
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2 Replies
CatinaT1
Expert Alumni

I received an email that my refund was on its way and would be deposited into my account within the next business day. That was a week ago. I have not received my refund

It might have not been able to be deposited and will come as a paper check to the address on your return.

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4hkrew
New Member

I received an email that my refund was on its way and would be deposited into my account within the next business day. That was a week ago. I have not received my refund

I sent an email to the Tax Products Group address that was provided to inquire about my refund. The email came back as undeliverable. I am not satisfied at all with how my refund is being handled this year. I have never had a problem with my tax returns through Turbo Tax until this year. I would appreciate it very much if this issue could be resolved as soon as possible. 

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