I received a notice from my state that I have a balance remaining on my 2024 return but the software reports a zero balance. What does TurboTax recommend that I do?

[colinsdds]

The State of Oklahoma is reporting a balance remaining after I have filed and paid for 2024. What services or advice does TurboTax offer about responding to this notice?

[xmasbaby0]

I RECEIVED A LETTER FROM THE IRS/STATE

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-audit/turbotax-audit-support/L6AcMoN...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/got-cp2000-noti...