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mfauchier
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I received a letter from the IRS stating I owe money for 2019. Turbo Tax did my return! What should I do?

I received a refund that year because turbo tax did my return and have for years. Will turbo tax take care of this problem?
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2 Replies

I received a letter from the IRS stating I owe money for 2019. Turbo Tax did my return! What should I do?


@mfauchier wrote:
Will turbo tax take care of this problem?

Not automatically. You should visit the Audit Support Center.

 

See https://support.turbotax.intuit.com/irs-notice/audit-support

 

Beyond that, follow the instructions in the letter exactly.

I received a letter from the IRS stating I owe money for 2019. Turbo Tax did my return! What should I do?

I RECEIVED A LETTER FROM THE IRS/STATE

 

 

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

 

(what the letters from the IRS mean)

I GOT A LETTER FROM THE IRS   

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

 

 

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

 

AUDIT SUPPORT

 

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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