I received a certified letter from IRS on my 2019 tax that says I owe $3000, how do I get support and help to file a dispute?

[DanPaul02]

IRS Taxpayer Advocate

[xmasbaby0]

I RECEIVED A LETTER FROM THE IRS/STATE

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

(what the letters from the IRS mean)

I GOT A LETTER FROM THE IRS   

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

AUDIT SUPPORT

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

[mesquitebean]

Did you purchase the optional Audit Defense product?   If so, we can tell you how to contact the company that handles that service.

If you did not purchase Audit Defense, you can still use the TurboTax free Audit Support Center for help with an IRS letter.  To get the phone number, go to the link below, click the blue "Get Help" button, and follow the prompts.

https://support.turbotax.intuit.com/irs-notice/audit-support/

If you explain more about what the IRS is alleging, you may also get some suggestions in this user community forum. But this is a public Internet forum, so don't post any personal info.

[rchito]

Thank you, I am overseas caring for my ailing mom, is there a direct USA turbo tax support number instead of 800#? I need to know if I can pay to review the form 5564 that noted I was deficient in my tax for 2019.

thank you, chito

[Mike9241]

only 800#. 

try

https://intuit.taxaudit.com/ 

however, the ability for anyone to help is dependent on what the notice says and your access to documentation to support your position.

probably a more expensive option would be to work with a US law or CPA firm that has an office in the country in which you are currently residing. but again they may need documents to support an appeal to the IRS.

if you could provide general info about the issue without personal info, we could advise you of whether or not to pay up or not

with the 5564 you should have received form CP3219A

 why you got the notice:

the IRS received information that is different from what you reported on your tax return. This may result in an increase or decrease in your tax. The notice explains how the amount was calculated, what to do if you agree or disagree, and how you can challenge it in U.S. Tax Court, if you choose to do so.

What you must do
Read the notice carefully. It explains the proposed increase or decrease in your tax. Note: The amounts shown as due on the enclosed Form 5564, Notice of Deficiency – Waiver, may not match your previous notice amount due because you can't challenge all items in U.S. Tax Court.
You can submit your response by:
Mail using the return address on the enclosed envelope, or
Fax your documents to the fax number in the notice using either a fax machine or an online fax service. Several online fax services use the internet to send files from your computer or smart device to a fax number.
If you agree with the changes, sign the enclosed Form 5564 and return it to us.
If you don't agree, you have the right to challenge the proposed changes by filing a petition with the U.S. Tax Court no later than the date shown on the notice. Please note the court can't consider your case if you file the petition late.
If you don't agree with the changes and have additional information for us to consider, mail or fax the information with the enclosed Form 5564 to the address or fax number on the notice. Our review of the new information won't extend the time you have to file a petition with the U.S. Tax Court.