I really need some advice. How can I solve this issue...PLEASE HELP!!!

[SScherrer1]

I had filed my taxes this year with TT. I applied for their Anticipation Refund Loan and was denied. I also opted for my fees to be taken directly from my federal return. Which is getting sent to SBTPG for processing. At this point I was unable to change my DD information, as my refund was accepted by the IRS. I am not interested in the account that TT has my refund being direct deposited to, (Credit Karma Spend Account).  CKSA also has a daily deposit limit of $10,000. My return is more than that. TT could not change my DD either since my return was accepted by the IRS. No other options were available to change my DD after being denied the loan. I have attempted to close the Credit Karma Spend Account as I do not want my funds deposited into that institution. My funds has not been received at SBTPG at this time. My DDD information from the IRS is 02/24/2022. I have sent a request to SBTPG to see if I can get a paper check. At this point, SBTPG will be my last option if available. So my question is, how do I speak to a live agent before SBTPG recieves my funds? I have a bad feeling about all of this honestly.

[HeatherPLO]

@SScherrer1

If the funds do not get to the SBTPG, then the IRS will mail a paper check. 

Since your return has been accepted by the IRS, you may have to wait for their refund to be issued with the method they requested. If that method does not accept the funds, it will also be re-routed to the IRS which will then mail a paper check.  For more information on this, please see the Help Article here.