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I purchased Turbotax Desktop delux for tax year 2022 and 2023, but the software was not suuportive to my computer to open. How can get my refund?

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I purchased Turbotax Desktop delux for tax year 2022 and 2023, but the software was not suuportive to my computer to open. How can get my refund?

See this TurboTax support FAQ for requesting a refund - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...

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