I paid for the 5days earlier on my return and did not get.who do I talk to about this

[bernielynn0913]

I did not get my return 5 days earlier that I paid for$25

[CatinaT1]

If you don't get your deposit, there is a few reasons why that might happen.

• Your refund was offset or differed from their estimated refund amount, bringing the refund amount below the minimum threshold or above the maximum. What is a refund offset?
• Your bank wouldn't accept RTP (Real Time Payments) or Same Day ACH deposits, preventing Intuit from depositing your refund 5 days ahead of when the IRS would have deposited your refund.
• The IRS didn't give Intuit 5 or more days of notice in advance. This stopped Intuit from meeting the 5 days early expectations.

If TurboTax is unable to deliver the refund 5 days early, your order will be canceled and you won't be charged the 5-Day Early fee. You will receive a follow-up email with a refund and timing update, and if any cancellation is applicable. 

If you don’t receive an update email or an automatic refund (if applicable) within a few days, you can contact TurboTax Customer Support by clicking the link below.
 

TurboTax Phone Number

[Abby2988]

No thats bs, if any of those were the case why would turbotax be showing that i got my refund 5 days early instead of giving a refund or saying they wont be taking the 25$? Currently at this very moment i havent received my refund and turbotax is showing i received it yesterday the 19th

[RobertB4444]

Here's a tool to track your refund.

Here's where to view the banking information that you submitted to TurboTax.

@Abby2988