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olson96
New Member

I need to download prior year tax return. I am not able to find where I can "add another state" to update to PLUS, it is not located where instructions indicate.

 
2 Replies
DoninGA
Level 15

I need to download prior year tax return. I am not able to find where I can "add another state" to update to PLUS, it is not located where instructions indicate.

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

You will not be able to upgrade to the Plus edition for tax year 2018 since the TurboTax online editions for 2018 have closed to make way for the 2019 online editions.  Once the 2019 online editions become available in December, at that time you can start a 2019 return and upgrade to Plus.

 

Or contact TurboTax support during business hours and see if there are any other options available for accessing a prior year online tax return.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Kat
Level 15
Level 15

I need to download prior year tax return. I am not able to find where I can "add another state" to update to PLUS, it is not located where instructions indicate.

I don't know how urgent your need is to access your prior-year returns, but another user offered the solution shown below.  Not sure if you'll be purchasing PLUS for 2018 or for 2019.  

 

 

2019-11-14 22_44_08-Window.png

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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