I need my refund from 2019 never got it

[chacha6969-]

I never got my 2019 tax back

[xmasbaby0]

2019?   What steps have you taken since the filing deadline in 2020 to get that refund?  Or did you file it late--sometime after the deadline---by mail?  When did you file it?    Only the IRS can tell you what happened.

To  call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

[xmasbaby0]

Check the IRS for a transcript to see if the IRS shows you filed a 2019 return.

https://www.irs.gov/individuals/get-transcript

And check your online account with the IRS

https://www.irs.gov/payments/your-online-account

If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund.