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If you tell us the content of the IRS letter we might be able to help you.
What type of IRS letter? There may be a CP or LTR number in the right corner that classifies the type of letter. Folks might make suggestions here in the forum once they know what the IRS is asking of you. This is a public Internet forum, so don't post any personal info here. Also see this FAQ which has info on the various types of IRS letters:
FAQ: I got a letter or notice from the IRS
You mentioned wanting to speak to someone. If you didn't purchase add-on Audit Defense (third-party product), you can still phone Turbotax free Audit Support Center that can help you with an IRS letter. At the FAQ below scroll down in the table to see the phone number of the free Audit Support Center. Their hours are Mon-Fri, 5AM-5PM Pacific this time of year.
FAQ: TurboTax Audit Support
"the return you people helped me file"
This is a user community forum--not a direct route to the folks at TurboTax Support, so we people don't know what product you used. By "helped" do you mean you used a TurboTax LIVE product, for instance, which has live help on-demand from a tax expert during return preparation and a review of the return prior to filing? If so, the Audit Support Center should be able to help you connect to a tax expert.
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