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jstal27
Level 1

I need a replacement turbo tax card

 
3 Replies
CarissaM
Employee TurboTax Specialist

I need a replacement turbo tax card

Please click here to contact customer service to order a new card. 

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mandell hill lll
New Member

I need a replacement turbo tax card

I need a turbo tax replacement card, because I throw the old  card in the trash.

SForrestLO
Employee TurboTax Specialist

I need a replacement turbo tax card

@mandell hill lll

  You can contact customer service. https://turbodebitcard.intuit.com/contact-us The only way to have a new card mailed to you is to call (888) 285-4169.

 

Follow the steps below.

Listen to the recording (you cannot skip it) Press 2 to continue using the automated system. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these) The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1 Press 2 for the option of " have not yet received your card". Next you will be prompted to enter your social security number, zip code, and birthday. At this point the system should give you an option to get a new card sent or allow you to speak to an agent.

 

Please note: It may take over an hour to get your call answered as the phone lines are extremely busy at this time of year.

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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