I'm using TurboTax online and the link to amend a return is not working.

[me172]

The blue button that says "Amend using TurboTax Online" does not work. How can I amend my return if the system won't work?

[xmasbaby0]

What tax year are you trying to amend?

[me172]

My 2023 return.

[xmasbaby0]

See this TurboTax support FAQ for amending a tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-change-correct-return-a...

Do not expect quick results from amending. It can take four months or more for the IRS to process an amended return.  

You can watch for information here:

https://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1

[me172]

This is not helpful.  It provides general information.  My problem is that the TurboTax Online function IS NOT WORKING.

[m-cisco0706]

I’m having this issue as well. Unfortunately have not been able to get any help on this.

[taxlady28]

You can no longer amend 2023 online and must download the desktop version to complete the amend.

[aleta666]

How am I supposed to amend a return I did online???  I have to download the desktop version???  I have to pay for a desktop version to do this????

[me172]

You can download the desktop version of an amended return for FREE!  That's what I did and it worked fine.

[MarilynG1]

If you found your found your TurboTax Online return you want to Amend, and clicked on the Amend button, but received a message that you need TurboTax Desktop, here's how to Contact TurboTax Support.

If you purchased your program from Intuit, they may push you a free download of the product you need to amend your prior year return.

@aleta666