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I’m trying to get a refund on my turbo tax product

 
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4 Replies
LindseyLO
Intuit Alumni

I’m trying to get a refund on my turbo tax product

A link has been provided for you below for assistance with requesting a refund.

How to request a refund

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I’m trying to get a refund on my turbo tax product

Response doesn't give any information or the process link the Tp needs to go to

ChondelLO
Intuit Alumni

I’m trying to get a refund on my turbo tax product

Please click the link below for steps on how to request a refund for your TurboTax product..

 

How do I request a refund for my TurboTax product?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I’m trying to get a refund on my turbo tax product

Unfortunately in most cases you cant! They deny all refunds for the online product because they say its out of refund policy.

 

For those who are having similar problems with this company: I filed a complaint against Intuit with Better Business Bureau (BBB) and received their response from the Intiuit's office of the president, which was unsatisfactory. Their contact information is below,

 

You can reach me at (phone#: 520-nine-0-one-3280) Monday through Friday from 8 AM to 5 PM Arizona time or at OfficeofthePresident [at] Intuit [dot] com . If I am unavailable, one of my colleagues will be available to assist you. Thank you again for reaching out.

Respectfully,

Carol

**********************

 

You can reach the presidents office through the above phone number (520-nine-zero-one-3280) or this email: OfficeofthePresident [at] Intuit [dot] com

 

Intuit is well known with their hideous tactics for long time: https://www.propublica.org/article/turbotax-just-tricked-you-into-paying-to-file-your-taxes

Never ever will pay you for my tax preps and will surely delete my Credit Karma account soon!

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