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Here are some links depending on where you bought it.
If you Downloaded from a retailer and can't find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855903
If you have the Turbo Tax CD and can't find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855902
Find the License Code if you downloaded from Turbo Tax or the Advantage plan
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855904
See this Help article on how to find your License code.
I have Turbotax installed and in use but when I try to open it, I am asked for my license code. I know that it is with the box that the CD came in, but I cannot find it. How can I open and access my 2019 return in progress?
I think you can ask for another License Code.
Contact Customer Service
(You need to pick the CD/Download program in the product drop down box.)
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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