I'm $9000 Short, No offset, IRS Confirmed Amount

[joshuafriedman45]

Good morning. I am expecting $9457 and only received $393.53 after $90 in fees. This $9063.47 short. I called the IRS to find out of they reduced or offset, and the agent told me they agreed with my refund amount and sent the full amount of $9457 to Green Dot (RTN [removed]) account XXXXXXXXXXXXXX today. This is a tremendous discrepancy. What gives?

[Cynthiad66]

Once your return has been accepted by the IRS, TurboTax is not involved in Refund Processing.  

Please contact Green Dot Bank/Customer service

1 (866) 795-7597

Also, I suggest creating an online account at IRS so that you can see all activity relating to your tax return.  IRS Online Account