I havent gotten my taxes yet. And when I checked on irs.gov they were unable to give me information as well. What do I do now?

[LakeshaLO]

Have you check you e-file status lately to see whether or not your e-file went thru successfully? If you haven't, you can always check your e-file status here. Also, if you just submitted your tax return, you would have to wait at least 48 hours for your status to appear. Checking your e-file status too soon could possibly give you a message about it being unknown. For more info related to this topic, please see this FAQ Why is there no record of my return at Where's My Refund (WMR)?

Here are the different e-fle status:

When you e-file your tax return, your status will either be pending, rejected, or accepted. 

• Pending simply means that your e-filed return is on its way and that the government hasn't accepted or rejected the tax return. Tax returns usually remain in pending status for 24-48 hours sometimes it can take longer. For more info about pending status, please see this article, What does "Pending" mean? 
• Rejected means the IRS received your tax return, but return it  because there are some errors that need fixing before the IRS can accept and process it. If your return got rejected, you would need to correct the error and resubmit it, please see this TurboTax FAQ,How do I fix a rejected return? If your tax return has no errrors in this initial inspection, then your tax return goes from pending to accepted. 
• Accepted means your return was received and the initial inspection (for example, the date of birth matched,social security numbers matched, dependents haven't been claim, etc)  was passed. After the intitial inspection, the IRS will then do a deeper inspection. During this acceptance phase,  your tax return is on IRS timetable. So, there is no way of knowing exactly when IRS will finish processing your return, but you can always track your refund on the IRS website here. You will not see your refund expected date, on the IRS website, until after IRS approves the refund.  If it is approved and there are no issues with your refund, IRS will update your status, and they will give you an estimated refund date. For most taxpayers, (9 out of 10), the refund process takes approximately 21 days.