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nelss05
New Member

I have made several attempts to download a PDF copy of my 2019 tax return. Each time, the system says it is corrupted. How can I get a clean PDF copy of my return?

 
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1 Reply

I have made several attempts to download a PDF copy of my 2019 tax return. Each time, the system says it is corrupted. How can I get a clean PDF copy of my return?

If you are using the Edge web browser it will change the file extension from .pdf to .txt

Rename the file extension to .pdf

 

Or change your web browser to either Internet Explorer, Google Chrome or Mozilla Firefox and download the PDF of your tax returns again.  Do NOT download the tax data file (.tax) as that file can only be opened by the TurboTax software.

 

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2019 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

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