I have forgotten my password have reached the maximum number of attempts to login without. I need to be able to fix this.

[jbourell50]

I have forgotten my password have reached the maximum number of attempts to login without. I need to be able to fix this because even though we were able to file on May 17 we got rejected. "What happened IND-032-04". I guess because this problem ('SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database) was the same problem last year, requiring us to mail in our 2019 as well, we will never be able to use TurboTax again. Good riddance! If we can not fix this problem we will want our money back.

Order #TTWCB212368336

Order date: May 17, 2021

Payment method: VISA

Card number: ending 1993

Expiration: 9/2023

Order Status: Payment Complete

Cardholder details:James Bourell1826 Del Monte CtWalnut Creek, CA 94595

2020 Federal Tax Return for James Bourell

$120Prepared using TurboTax Live Deluxe

Electronic filing included

2020 California Tax Return for James Bourell

$55Prepared using TurboTax State: California

Electronic filing included

Total (2 items): $175

plus applicable sales tax

[VolvoGirl]

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

[AHAowls1976]

Help me with this prblem!   Tamera Boyd

[PattiF]

Here is a TurboTax article that will help with account recovery.

@AHAowls1976