I have been waiting on my return since feb2025 and received a letter 4464c than was told 120 I should have information. Now was told to call18558732100

[xmasbaby0]

TurboTax gets no information from the IRS after you file your tax return and the IRS accepts it for processing.  Sorry---but no one at TurboTax knows about the letters or messages from the IRS that you have received, nor can anyone at TT help or intercede.  This is for you to sort out with the IRS.   If the IRS is telling you to call them, then that is what you need to do.

[xmasbaby0]

https://www.irs.gov/individuals/understanding-your-letter-4464c

Note that the IRS mentions contacting your "tax preparer" -- but if you used TurboTax, you were your own tax preparer.   You used "do-it-yourself" tax software.   Your Form 1040 shows that your return was Self-Prepared.  That means TurboTax has no further information, and cannot intercede with the IRS on your behalf.

You could try contacting an Advocate.

See this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

https://www.taxpayeradvocate.irs.gov/