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ajordan1189
New Member

I got no refund back the last 2 years?!?

 
3 Replies
DoninGA
Level 15

I got no refund back the last 2 years?!?

Did you use the TurboTax online editions for 2017 and 2018 and e-file the tax returns?  If so, were they Accepted?

 

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year

What is the status of the tax return?  Accepted, Rejected, Printed, Ready to Mail, etc.?

 

 

ajordan1189
New Member

I got no refund back the last 2 years?!?

Yes they were both accepted

DoninGA
Level 15

I got no refund back the last 2 years?!?


@ajordan1189 wrote:

Yes they were both accepted


Only the IRS can give you the status of the federal tax refund.  You should call them on Monday and speak to an agent if you have never received any information from the IRS concerning either tax refund.

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

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