I got an email saying that my Refund is on the way but when I go to check in app it’s prompting me to file again ? Even though at the top it says the refund there

levigross44 · ‎February 4, 2025

xmasbaby0 · ‎February 4, 2025

Who is the email from? Are you referring to a marketing email that just wants you to use TurboTax to file your tax return? Your refund cannot be "on the way" if you have not prepared and filed a 2024 tax return.

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levigross44 · ‎February 4, 2025

I have filed on the 23 of January so it’s not marketing , it said your refund is on the way. Which would make sense since I have filed weeks ago. That’s why I’m confused

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I got an email saying that my Refund is on the way but when I go to check in app it’s prompting me to file again ? Even though at the top it says the refund there