I filed my taxes since 2/25/20 I still haven't gotten my taxes or. My stimulus check what's taking so long

[angelinajack517]

Is there anyone who can answer the phones and tell. Us ware I checks are and how much longer we need to wait for our checks to come in

[GiseleD]

Regarding your tax refund, the IRS is extremely understaffed right now due to COVID-19. When they reopen, you may want to reach out them by phone at 800 829 1040. 

Regarding the stimulus, the IRS has not given TurboTax any official guidance as to when stimulus payments for every taxpayer will be released. As long as you provided your direct deposit information/card information or mailing address information, you will receive the stimulus when it is released to you (as long as you otherwise qualify for it).

The IRS rolled out the "Get My Payment" tool here. According to IRS.gov, you can use the "Get My Payment" application to:

• Check your payment status
• Confirm your payment type: direct deposit or check
• Enter your bank account information for direct deposit if the IRS doesn't  have your direct deposit information and if they haven't sent your payment yet.
• Receive paper check payments: If you moved since you last filed, let us know your new mailing address.

According to the IRS FAQs:

Get My Payment will display one of the following payment statuses:

1. Payment Status (one of two statuses) –

• A payment has been processed, a payment date is available, and payment is to be sent either by direct deposit or mail.
• You are eligible, but a payment has not been processed and a payment date is not available.

2. Need More Information – You are eligible for a payment, but we do not have your direct deposit information. You will be given the opportunity to provide your bank information once you have properly verified your identity. Direct Deposit is the fastest way to get your EIP.

3. Payment Status Not Available – We cannot determine your eligibility for a payment at this time. For example, this could mean:

• You are required to file a tax return, but:
  • We haven't finished processing your 2019 return
  • The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.
• You don't usually file a return, and:
  • You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
  • You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.
• You’re not eligible for a payment (see Eligibility).

If a payment date is not provided, updates to your payment status are made no more than once per day.

[angelinajack517]

I didn't file Direct deposit I filed tomget and turbo.card like I always do.and still haven't received nothing 

[CatinaT1]

The online link is your best option to track your refund.  I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.

Federal refund questions

There is a delay in processing the returns as the IRS is not processing paper returns at the moment due to Covid-19 and social distancing policies in effect.  

IRS operations

Go here for stimulus info:  https://www.irs.gov/coronavirus/economic-impact-payments

This FAQ site may also answer your questions.

https://www.irs.gov/coronavirus/economic-impact-payment-information-center