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Did you e-file? Were your returns accepted? Once accepted, TurboTax does not get any information about the processing of your return or refund. Only the IRS & State would know when you will receive your refund.
It is taking the IRS longer to process returns since they are closed. They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19. The IRS is not processing mailed in returns at this time.
All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571
Did you e-file? Were your returns accepted? Once accepted, TurboTax does not get any information about the processing of your return or refund. Only the IRS & State would know when you will receive your refund.
It is taking the IRS longer to process returns since they are closed. They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19. The IRS is not processing mailed in returns at this time.
All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571
Same for me. Filed and Accepted in March 2020, but still no response or refund.... I have tried calling and it just goes into a "wait" then when it seems someone should answer it auto hangs up after having waited for 45 minutes...
Only the IRS controls when and if a tax refund is Approved and Sent.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.
- After it asks twice, you will get another menu.
Then press 2 and then 4 …
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate
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