I filed my 2020 tax return with y'all and never received it. What should I do?

[78934a8c8620]

I do have a copy of my 2020 tax return, that was filed, accepted and check cut for 1800 dollars . The only thing I found out was that I had to prove to the gov. My identity, which was done about a year ago and still have not received a check.... Please help

[xmasbaby0]

You will have to ask the IRS.   TurboTax receives no information from the IRS after you file your tax return.  TT does not know that you had to verify your identity, or what the IRS has done since you provided proof to the IRS.

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

[TomD8]

If you are married and you filed a joint return, you can initiate a trace by filing IRS Form 3911.  See this:

https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0