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I filed for my 2023 but never got them

 
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1 Reply

I filed for my 2023 but never got them

@ davinnterarich72  wrote:  "I filed for my 2023 but never got them"

 

There are some things you need to investigate before phoning the IRS and/or state tax agency:

 

First, you need to be sure the 2023 return was successfully filed. It depends on how you chose to file the return.

 

If you filed a paper return by mail, TurboTax does not mail it for you.  If you chose that method, you would have had to print it, sign it, date it, and mail it yourself.

 

  If you efiled, double-check to be sure the return was efiled successfully and accepted.  If you used Online TurboTax, you can sign in to your Online Account and check the efile status at the Tax Home.  For 2023, look in the section low down on that page called "Your Tax Returns & Documents" and choose tax year 2023.  What word is used there for the status:  accepted, rejected, printed, started, ready to mail, or something else?  And if there was a state return, what does it show for the state?


If that showed the Federal return was accepted, (or if you mailed a paper return), you can use the "Where's My Refund" tool at the IRS website below to check the status of your Federal refund.   Is there any message there?
https://www.irs.gov/wheres-my-refund

 

Here are some tips when using that IRS tool:

 

  • Be sure you enter the correct tax year, SSN, and filing status.
  • Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a summary screen.  
  • Look at your actual Federal return to get the Federal refund amount to use in the tool, i.e., your Form 1040, Line 35a.

If there was also a state return:

FAQ:  How do I track my state refund?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

 

Your next steps would depend on what you found when you checked the things above.

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