turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I filed 2018 taxes with TT. owed tax bill which i paid. money taken from my account. have NEVER recieved a copy of my 2018 return. Dont even know if irs got my money?

In 2019 i have multiple phone calls with TT "expert" know one could get me a copy of my return or acknowledge that the $6,000+ went to the IRS. What can I do? now TT wants me to pay them for doing my 2019 taxes before they will talk with me. Its a scam ... why would i want to give them more money when i dont even know that the IRS got the $6,000+ ... I do know it was taken from my account.
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

I filed 2018 taxes with TT. owed tax bill which i paid. money taken from my account. have NEVER recieved a copy of my 2018 return. Dont even know if irs got my money?

TurboTax does not send you a copy of your do-it-yourself tax return.  You have to print it out for yourself if you want a hard copy.  And as for knowing if the IRS received your payment---your own bank/credit card records are your proof of payment.  TurboTax never knows if, when or how you paid your tax due.    When you look at your TT account and see "tax due"--that is because it is showing you the result of the tax return you prepared using the software.  The IRS does not provide feedback to TurboTax after you file your tax return.

 

You say you know the money was taken from your account.  What else do you need?  That is your "receipt" to prove you paid the IRS.  The IRS does not send you a receipt.  

 

Do you want a copy of your 2018 return? 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies