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As long as you have not filed your return you are free to use another tax service. The return you are currently working on can be cleared out. If you have not submitted or registered your return you can delete it using the following steps.
1. Sign into your account and select your current return
2. Select TaxTools on the bottom left and then clear and start over
This will clear out all of the information that you have entered.
How about if I want to cancel and I already submitted the taxes for 2019 ?
@sgarot4020 If you have already transmitted your returns to the iRS, you cannot cancel the filing. Please see Can I cancel a pending return? for more information.
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